Privacy Policy

1. Introduction

UTOPIA EVENTS SRL respects the privacy of users' personal data and is committed to protecting this data in accordance with the laws of the Republic of Moldova, including Law No. 133 of 08.07.2011 on the protection of personal data.

2. Collection of Personal Data

2.1. UTOPIA EVENTS SRL collects users' personal data for the purpose of processing orders, improving services, and effective communication with users.

2.2. The data collected includes, but is not limited to: name, surname, email address, phone number, payment information, and other data necessary to complete transactions and provide services.

3. Use of Personal Data

3.1. The personal data collected will be used exclusively for:

  • Processing ticket orders.
  • Communicating with users regarding orders, events, or other relevant information.
  • Improving the user experience on utopia.md.
  • Sending notifications and offers, only with the prior consent of the users.

4. Disclosure of Personal Data

4.1. UTOPIA EVENTS SRL will not disclose users' personal data to third parties, except:

  • To partners providing payment or logistical services, and only to the extent necessary to fulfill the order.
  • To public authorities, if disclosure is required by law.
  • 4.2. In all cases, partners are required to maintain the confidentiality of users' data and use it only for the specified purposes.

5. Security of Personal Data

5.1. UTOPIA EVENTS SRL implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or accidental disclosure.

5.2. Users are responsible for maintaining the confidentiality of their login information for utopia.md.

6. Users' Rights

6.1. In accordance with the law, users have the following rights regarding their personal data:

  • Right of access: Users can request information about the personal data collected and stored.
  • Right to rectification: Users can request the correction of incorrect or incomplete data.
  • Right to erasure: Users can request the deletion of their personal data, except where the law requires its retention.
  • Right to restrict processing: Users can request the limitation of data processing in certain circumstances.
  • Right to data portability: Users can request the transfer of their data to another operator.

7. Cookies and Similar Technologies

7.1. utopia.md uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content.

7.2. Users can manage or disable cookies in their browser settings. However, disabling cookies may affect the functionality of certain services provided by utopia.md.

8. Changes to the Privacy Policy

UTOPIA EVENTS SRL reserves the right to modify this Privacy Policy at any time. Changes will be posted on utopia.md and will take effect immediately.

9. Contact

For any questions or requests regarding this Privacy Policy, users can contact UTOPIA EVENTS SRL at [email protected].